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NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-28 00:00:00
End: 2026-07-28 06:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 28/07/2026 12:00 AM AEST
End Time: 28/07/2026 06:00 AM AEST
Duration: Up to 30 mins

Locations

• South Morang, VIC
• Nunawading Depot, VIC
• Ballarat, VIC
• Exhibition, VIC

Updates

No updates found.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-23 00:00:00
End: 2026-07-23 06:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 23/07/2026 12:00 AM AEST
End Time: 23/07/2026 06:00 AM AEST
Duration: Up to 30 mins

Locations

• Caboolture, QLD
• Petrie, QLD
• Goodna, QLD
• Nerang, QLD
• Merrimac, QLD
• Camp Hill, QLD
• Ipswich, QLD

Updates

No updates found.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-23 00:00:00
End: 2026-07-23 06:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 23/07/2026 12:00 AM AEST
End Time: 23/07/2026 06:00 AM AEST
Duration: Up to 60 mins

Updates

No updates found.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-22 00:00:00
End: 2026-07-22 06:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 22/07/2026 12:00 AM AEST
End Time: 22/07/2026 06:00 AM AEST
Duration: Up to 30 mins

Updates

No updates found.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-22 00:00:00
End: 2026-07-22 06:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 22/07/2026 12:00 AM AEST
End Time: 22/07/2026 06:00 AM AEST
Duration: Up to 30 mins

Updates

No updates found.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-22 00:00:00
End: 2026-07-22 06:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 22/07/2026 12:00 AM AEST
End Time: 22/07/2026 06:00 AM AEST
Duration: Up to 30 mins

Locations

• Hamilton, NSW
• Nowra, NSW
• Kensington, NSW
• Wollongong, NSW
• Glebe, NSW

Updates

No updates found.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-13 00:00:00
End: 2026-07-13 17:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN will be impacted by Planned Maintenance.
As the changes will be performed in batches throughout the day, the disruption to service are expected to be minimal.
Start Time: 13/07/2026 12:00 AM AEST
End Time: 13/07/2026 05:00 PM AEST
Duration: Minimal

Locations

• Goodna, QLD
• Ipswich, QLD

Updates

No updates found.

NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - NBN Significant Local Outage - TAS - INC000022274687 - Resolved

Incident ID: INC000022274687
Status:
Impact:
Start:
End:
Next Update Due:

Description

Incident ID: INC000022274687
Severity: Regional
Affected State/s: TAS
Geographic Area/s: Acton Park, Austins Ferry, Bagdad, Battery Point, Bellerive, Berriedale, Blackmans Bay, Bonnet Hill, Boomer Bay, Bothwell, Boyer, Bridgewater, Brighton, Cambridge, Campania, Carlton River, Chigwell, Chigwell, Claremont, Clarendon Vale, Clifton Beach, Coningham, Cremorne, Crabtree, Cygnet, Deep Bay, Dodges Ferry, Dover, Dromedary, Dynnyrne, Eaglehawk Neck, Eggs And Bacon Bay, Electrona, Ellendale, Fern Tree, Forcett, Franklin, Gagebrook, Gardners Bay, Geeveston, Geilston Bay, Glen Huon, Glenlusk, Glenorchy, Glebe, Gordon, Goodwood, Granton, Gretna, Grove, Herdsmans Cove, Hobart, Honeywood, Howden, Howrah, Huonville, Kettering, Kingston, Kingston Beach, Koonya, Lachlan, Lauderdale, Lenah Valley, Lewisham, Lindisfarne, Longley, Lower Snug, Lucaston, Lutana, Magra, Mangalore, Margate, Midway Point, Molesworth, Montagu Bay, Montrose, Mornington, Mount Nelson, Mount Rumney, Mount Stuart, Mountain River, National Park, New Norfolk, New Town, Nicholls Rivulet, North Bruny, North Hobart, Nubeena, Oakdowns, Old Beach, Opossum Bay, Orielton, Orford, Otago, Ouse, Penna, Plenty, Police Point, Pontville, Port Arthur, Port Huon, Premaydena, Primrose Sands, Ranelagh, Richmond, Risdon, Risdon Vale, Rokeby, Rose Bay, Rosetta, Rosny, Rosny Park, Sandfly, Sandford, Sandy Bay, Seven Mile Beach, Snug, Sorell, South Arm, South Hobart, Spring Beach, Surges Bay, Taroona, Tolmans Hill, Tranmere, Triabunna, Warrane, West Hobart, West Moonah, Woodbridge, Woodstock
Description: Regional SLO affecting NBN multiple types of nbn® services in TAS due to an internal IT system issue.
All impacted services have now been restored.

Updates

• 30/06/2026 17:05 AEST - NBN is currently assessing the root cause of the impact to the network to develop a restoration plan.
• 30/06/2026 17:30 AEST - NBN services have been restored after the restoration of the IT system issue affecting the network. NBN has resolved this incident.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-16 00:00:00
End: 2026-07-16 06:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 16/07/2026 12:00 AM AEST
End Time: 16/07/2026 06:00 AM AEST
Duration: Up to 30 mins

Updates

No updates found.

NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned Network Outage - South Coogee, WA (RESOLVED)

Incident ID:
Status:
Impact:
Start:
End:
Next Update Due:

Description

Please be advised of a service disruption affecting NBN customers in and around South Coogee, WA. Our network teams have been engaged to investigate and identify the cause of the disruption. Further information will be provided as more details become available.
29/06/2026 1:30 PM: Upstream Carrier network engineers have raised this to the third party backhaul provider for investigation.
29/06/2026 4:11 PM: The third party backhaul provider continues to investigate this on their end.
29/06/2026 5:15 PM: Upstream Carrier third-party carrier has confirmed services are down due to an outage in their transmission network. Upstream Carrier has escalated the matter to expedite the resolution. Upstream Carrier will provide you with an update as soon as we receive further information from the third-party carrier.
29/06/2026 7:32 PM: The third party backhaul provider has engaged their field team to attend the fault. A technician ETA is not yet available.
29/6/2026 7:29 PM - Upstream Carrier third-party provider has engaged their field team to attend the fault. A technician ETA is not yet available. In the meantime, Upstream Carrier has started migrating some services to a working CVC to minimise the impact. There is currently no ETR. The next update will be provided as more information becomes available.
29/6/2026 10:50 PM - The third-party provider has confirmed their field technician is onsite and working alongside their network engineering team. An estimated time of resolution is not yet available. Further updates will be provided within the next 3 hours.
30/6/2026 12:05 AM - The third-party carrier field technicians have identified a fibre break on their fibre path near the data centre. Their repair team is being mobilised. No ETA available at this time. Further updates to be provided within the next 3 hours.
30/06/2026 9:02 AM: The third party provider have engaged their fibre repair team. They have provided a ETA of 2 hours to site to begin repairs.
30/06/2026 12:23 PM: The third-party provider advised that the fibre fault is now fixed restoring all services.
We apologise for the inconvenience this may have caused.

Updates

No updates found.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-07-15 02:00:00
End: 2026-07-15 08:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 15/07/2026 02:00 AM AEST
End Time: 15/07/2026 08:00 AM AEST
Duration: Up to 60 mins

Updates

No updates found.

NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned Network Outage - South Coogee, WA

Incident ID:
Status:
Impact:
Start:
End:
Next Update Due:

Description

Please be advised of a service disruption affecting NBN customers in and around South Coogee, WA. Our network teams have been engaged to investigate and identify the cause of the disruption. Further information will be provided as more details become available.
29/06/2026 1:30 PM: Upstream Carrier network engineers have raised this to the third party backhaul provider for investigation.
29/06/2026 4:11 PM: The third party backhaul provider continues to investigate this on their end.
29/06/2026 5:15 PM: Upstream Carrier third-party carrier has confirmed services are down due to an outage in their transmission network. Upstream Carrier has escalated the matter to expedite the resolution. Upstream Carrier will provide you with an update as soon as we receive further information from the third-party carrier.
29/06/2026 7:32 PM: The third party backhaul provider has engaged their field team to attend the fault. A technician ETA is not yet available.
29/6/2026 7:29 PM - Upstream Carrier third-party provider has engaged their field team to attend the fault. A technician ETA is not yet available. In the meantime, Upstream Carrier has started migrating some services to a working CVC to minimise the impact. There is currently no ETR. The next update will be provided as more information becomes available.
29/6/2026 10:50 PM - The third-party provider has confirmed their field technician is onsite and working alongside their network engineering team. An estimated time of resolution is not yet available. Further updates will be provided within the next 3 hours.
30/6/2026 12:05 AM - The third-party carrier field technicians have identified a fibre break on their fibre path near the data centre. Their repair team is being mobilised. No ETA available at this time. Further updates to be provided within the next 3 hours.
30/06/2026 9:02 AM: The third party provider have engaged their fibre repair team. They have provided a ETA of 2 hours to site to begin repairs.
We apologise for the inconvenience this may have caused.

Updates

No updates found.

NBN Unplanned Service Impacting – Major Impact

Incident ID:
Status: Current(AEST)
Impact: Major
Start: 2026-06-29 12:30:00
End:
Next Update Due:

Description

Please be advised of a service disruption affecting NBN customers in and around South Coogee, WA. Our network teams have been engaged to investigate and identify the cause of the disruption. Further information will be provided as more details become available.
We apologise for the inconvenience this may have caused.

Updates

No updates found.

NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned System Impacting - Members Portal API (Resolved)

Incident ID:
Status:
Impact:
Start:
End:
Next Update Due:

Description

Please be advised of a system disruption affecting Members Portal API. Connectivity to the API currently being investigated. Further updates will provided as they become available.
2:32 PM 24/06/2026: The API server issues have now been resolved.
We apologise for the inconvenience caused.

Updates

No updates found.

NBN Unplanned System Impacting – Warning Impact

Incident ID:
Status: Current(AEST)
Impact: Warning
Start: 2026-06-24 10:00:00
End:
Next Update Due:

Description

Please be advised of a system disruption affecting Members Portal API. Connectivity to the API currently being investigated. Further updates will provided as they become available.
We apologise for the inconvenience caused.

Updates

No updates found.