Current Operational Status



nbn™ Scheduled Maintenance & Outage Alerts

NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-08-12 00:00:00
    End: 2026-08-12 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 12/08/2026 12:00 AM AEST
    End Time: 12/08/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 12/08/2026 00:00 - 12/08/2026 06:00
  • עודכן לאחרונה - 27/07/2026 09:40
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Optus Significant Local Outage - NSW - CS1943010 - Resolved (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Optus Significant Local Outage - NSW - CS1943010 - Resolved

    Incident ID: CS1943010
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Incident ID: CS1943010
    Severity: Regional
    End Date/Time: 26/07/2026 13:45 AEST
    Affected State/s: NSW
    Geographic Area/s: Lachlan Valley area
    Description: Regional SLO affecting Optus Wholesale Mobile services in Lachlan Valley area, NSW due to unplanned equipment failure.
    This incident may be impacting Emergency Call Services for Optus customers.

    Updates

    • 26/07/2026 11:30 AEST - Optus is aware of an outage affecting Wholesale Mobile services in the Lachlan Valley area due to unplanned equipment failure.
    • 26/07/2026 15:20 AEST - Optus advises that the outage impacting services in Lachlan Valley area New South Wales has been resolved.
    • All services should now be back to normal.

  • תאריך - 26/07/2026 05:30
  • עודכן לאחרונה - 26/07/2026 15:45
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Upstream Carrier Network Incident - SA - INC32541664 - RESOLVED (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Upstream Carrier Network Incident - SA - INC32541664 - RESOLVED

    Incident ID: INC32541664
    Status:
    Impact:
    Start:
    End:
    Next Update Due: 2026-07-25 08:00:00

    Description

    Incident ID: INC32541664
    Severity: Minor
    Expected Resolution Date/Time: An estimated time of restoration is not yet available.
    Next Update Due: 25/07/2026 08:00 AEST
    Affected State/s: SA
    Geographic Area/s: Adelaide
    Description: Minor VNI affecting Upstream Carrier Internet / Transmission services in Adelaide, SA due to unknown root cause.

    Updates

    • 23/07/2026 23:25 AEST - Upstream Carrier has identified a fault on the network affecting Internet Transmission services around the area of Adelaide, South Australia. Our Transmission team have been engaged to investigate and identify the cause of the disruption.
    • 24/07/2026 00:27 AEST - Upstream Carrier has engaged a field technician to investigate a suspected fibre fault on the network.
    • 24/07/2026 04:00 AEST - A technician has investigated the issue and identified a damaged fibre cable. Fiber contractors have been engaged by the field for further investigation.
    • 24/07/2026 07:00 AEST - Upstream Carrier Field and Fibre team have identified additional fibre cables damaged. The field team is currently excavating the affected cable, and we are awaiting the arrival of contractors on site to continue fault investigation activities. Further updates will be provided as available.
    • 24/07/2026 09:06 AEST - Due to involvement of new conduits and hauling, planning is in progress. No ETR at this stage.
    • 24/07/2026 11:09 AEST - Restoration activities are progressing as planned. Directional boring will commence shortly to bypass the damaged conduit, followed by replacement fibre hauling and splicing. Fibre splicing is expected to begin at approximately 16:00 AEST, subject to completion of boring and cable hauling. Next update will be provided in 2hrs.
    • 24/07/2026 13:58 AEST - Please be advised that our civil contractors are currently progressing with the installation of the replacement fibre. These works are expected to be completed shortly, with fibre splicing scheduled to commence at 16:00 AEST. Further updates will be provided as they become available.
    • 24/07/2026 16:35 AEST - Please be advised that restoration activities are progressing as planned, and further updates will be provided as soon as additional information becomes available.
    • 24/07/2026 19:12 AEST - Please be advised that the replacement fibre cable has been successfully hauled into position, and preparations for fibre splicing are now underway. Repair teams continue to make steady progress with restoration activities in line with the agreed prioritisation plan. An estimated time for restoration (ETR) is not yet available. Further updates will be provided as restoration efforts progress.
    • 24/07/2026 22:12 AEST - Please be advised that fibre splicing activities are underway, and repair teams are progressing through the agreed restoration priorities. A number of affected network elements have now recovered as restoration work progresses, while remaining splicing activities continue. Further updates will be provided as they become available.
    • 25/07/2026 00:08 AEST - Please be advised that Upstream Carrier is continuing splicing activity, with services being progressively restored. There is no ETR available at this stage, with further updates to be provided as more information becomes available.
    • 25/07/2026 04:10 AEST -Splicing activity is continuing, with all priority fibres now spliced and services being progressively restored. Further updates will be provided as they become available, there is no ETR available at this stage.
    • 25/07/2026 04:10 AEST - Splicing activity is continuing, with all priority fibres now spliced and services being progressively restored. Further updates will be provided as they become available, there is no ETR available at this stage.
    • 25/07/2026 08:42 AEST - Fibre technicians are continuing restoration work and splicing the affected services. An estimated time of restoration (ETR) is not yet available.
    • 25/07/2026 09:08 AEST - All splicing activities have now been successfully completed, and all affected services have been restored. If your service has not yet recovered, please contact Upstream Carrier Support for further assistance.

  • תאריך - 23/07/2026 23:13
  • עודכן לאחרונה - 25/07/2026 15:35
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-08-11 00:00:00
    End: 2026-08-11 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 11/08/2026 12:00 AM AEST
    End Time: 11/08/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Locations

    • Edgecliff, NSW
    • Ryde, NSW
    • Tamworth, NSW
    • Asquith Depot, NSW
    • Dubbo, NSW
    • Penrith, NSW
    • Queanbeyan, NSW
    • Lidcombe, NSW

    Updates

    No updates found.

  • תאריך - 11/08/2026 00:00 - 11/08/2026 06:00
  • עודכן לאחרונה - 24/07/2026 16:50
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-08-07 02:00:00
    End: 2026-08-07 02:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 07/08/2026 02:00 AM AEST
    End Time: 07/08/2026 08:00 AM AEST
    Duration: Up to 60 mins

    Updates

    No updates found.

  • תאריך - 07/08/2026 02:00 - 07/08/2026 02:00
  • עודכן לאחרונה - 24/07/2026 16:45
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-08-11 00:00:00
    End: 2026-08-11 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 11/08/2026 12:00 AM AEST
    End Time: 11/08/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 11/08/2026 00:00 - 11/08/2026 06:00
  • עודכן לאחרונה - 24/07/2026 09:16
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-08-05 00:00:00
    End: 2026-08-05 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 05/08/2026 12:00 AM AEST
    End Time: 05/08/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Locations

    • Traralgon, VIC
    • Caulfield, VIC
    • Reservoir, VIC
    • Port Melbourne, VIC
    • Exhibition, VIC

    Updates

    No updates found.

  • תאריך - 05/08/2026 00:00 - 05/08/2026 06:00
  • עודכן לאחרונה - 23/07/2026 16:50
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-08-11 00:00:00
    End: 2026-08-11 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 11/08/2026 12:00 AM AEST
    End Time: 11/08/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 11/08/2026 00:00 - 11/08/2026 06:00
  • עודכן לאחרונה - 23/07/2026 10:45
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-07-28 00:00:00
    End: 2026-07-28 17:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN will be impacted by Planned Maintenance.
    As the changes will be performed in batches throughout the day, the disruption to service are expected to be minimal.
    Start Time: 28/07/2026 12:00 AM AEST
    End Time: 28/07/2026 05:00 PM AEST
    Duration: Minimal

    Locations

    • Berkeley Vale, NSW
    • Mosman, NSW
    • Eastern Creek Depot. NSW
    • Bayswater, VIC
    • Caulfield, VIC
    • Kallangur and Petrie, QLD
    • Southport, QLD
    • Bundamba, QLD
    • Woolloongabba, QLD
    • Prospect, SA
    • St Marys, SA
    • Greenfields Depot, SA
    • Modbury, SA

    Updates

    No updates found.

  • תאריך - 28/07/2026 00:00 - 28/07/2026 17:00
  • עודכן לאחרונה - 22/07/2026 12:50
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - NBN Significant Local Outage - QLD - INC000022368550 *Resolved* (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - NBN Significant Local Outage - QLD - INC000022368550 *Resolved*

    Incident ID: INC000022368550
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Incident ID: INC000022368550
    Severity: Regional
    Affected State/s: QLD
    Geographic Area/s: Mount Louisa
    This incident may be impacting Emergency Call Services for NBN customers.
    Description: NBN SLO due to unknown root cause affecting Fibre to the Premises services in Herbert and Lower Burdekin region of QLD.

    Updates

    • 21/07/2026 06:00 AEST - Technicians are now on-site and are working to restore the affected nbn services as a priority.
    • 21/07/2026 12:00 AEST - NBN advises that there are no new updates.
    • 21/07/2026 18:00 AEST - NBN advises that there are no new updates.
    • 21/07/2026 23:15 AEST - Technicians remain on-site and are working to restore the affected NBN services as quickly as possible.
    • 22/07/2026 02:30 AEST - Field teams have completed repairs caused by vandalism, and NBN services have been restored. NBN will continue to actively monitor ongoing NBN network stability.

  • תאריך - 00/00/0000
  • עודכן לאחרונה - 22/07/2026 02:46
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Scheduled Maintenance Outage - Port Melbourne, VIC (Rescheduled (מתוכנן)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Scheduled Maintenance Outage - Port Melbourne, VIC (Rescheduled)

    Incident ID:
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Please be advised that the below maintenance outage has been rescheduled to August 6th, 12:00 AM AEST to 06:00 AM AEST.
    We apologise for any inconvenience this may cause.
    ###################################################
    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 22/07/2026 12:00 AM AEST
    End Time: 22/07/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 00/00/0000
  • עודכן לאחרונה - 21/07/2026 12:45
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-08-05 00:00:00
    End: 2026-08-05 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 05/08/2026 12:00 AM AEST
    End Time: 05/08/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 05/08/2026 00:00 - 05/08/2026 06:00
  • עודכן לאחרונה - 21/07/2026 12:35
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Scheduled Maintenance Outage - Exhibition, VIC (Rescheduled) (מתוכנן)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Scheduled Maintenance Outage - Exhibition, VIC (Rescheduled)

    Incident ID:
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Please be advised the below maintenance outage has been rescheduled to August 4th, 12:00 AM AES to 06:00 AM AEST.
    We apologise for any inconvenience this may cause.
    #######################################################
    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 22/07/2026 12:00 AM AEST
    End Time: 22/07/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 00/00/0000
  • עודכן לאחרונה - 21/07/2026 12:10
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Scheduled Maintenance Outage - Caulfield, VIC (Rescheduled) (מתוכנן)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Scheduled Maintenance Outage - Caulfield, VIC (Rescheduled)

    Incident ID:
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Please be advised the below maintenance outage has been rescheduled to August 5th 12:00AM to 6:00AM.
    We apologise for any inconvenience this may cause.
    ##############################
    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 22/07/2026 12:00 AM AEST
    End Time: 22/07/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 00/00/0000
  • עודכן לאחרונה - 21/07/2026 12:05
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - NBN Significant Local Outage - WA - INC000022313407 *Resolved* (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - NBN Significant Local Outage - WA - INC000022313407 *Resolved*

    Incident ID: INC000022313407,INC000022365224, INC000022365225, INC000022365226, INC000022365323
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Incident ID: INC000022313407,INC000022365224, INC000022365225, INC000022365226, INC000022365323
    Severity: Remote
    Affected State/s: WA
    Geographic Area/s: Newman
    Description: Remote SLO affecting NBN Ethernet Enterprise, Fibre to the Node and Fibre to the Premise services in Newman, WA due to cable damage.

    Updates

    • 18/07/2026 16:25 AEST - NBN has identified cable damage as the likely cause of the outage and has assigned technicians to attend the site as the issue could not be resolved remotely.
    • 18/07/2026 22:15 AEST - NBN technicians are expected to arrive at site by approximately 16:00 AEST, 19th July.
    • 19/07/2026 04:15 AEST - NBN advises there has been no significant updates since the last update.
    • 19/07/2026 09:50 AEST - NBN advises there has been no material change since the last update.
    • 19/07/2026 15:35 AEST - NBN advises technicians are expected to arrive onsite by approximately 16:00 AEST.
    • 19/07/2026 17:00 AEST - NBN technicians are now on-site, working to restore the fault on priority. 
    • 19/07/2026 23:55 AEST - NBN has completed all restoration tasks, and services have now been restored.

  • תאריך - 18/07/2026 14:44
  • עודכן לאחרונה - 20/07/2026 00:10
NBN Unplanned Service Impacting – Major Impact (השבתה)
  • עדיפות - גבוהה
  • משפיע אחר - NBN
  • NBN Unplanned Service Impacting – Major Impact

    Incident ID: CS1940374
    Status: Current(AEST)
    Impact: Major
    Start: 2026-07-17 18:59:00
    End:
    Next Update Due: 2026-07-18 07:00:00

    Description

    Incident ID: CS1940374
    Severity: Regional
    Expected Resolution Date/Time: An estimated time of restoration is not yet available.
    Next Update Due: 18/07/2026 07:00 AEST
    Affected State/s: SA
    Geographic Area/s: Adelaide - North, Barossa - Yorke - Mid North
    Description: Regional SLO affecting Optus Wholesale Mobile services in SA due to Underground fibre Break.
    This incident may be impacting Emergency Call Services for Optus customers.

    Updates

    • 18/07/2026 01:00 AEST - Optus is aware of an outage affecting Wholesale Mobile services in Adelaide - North and Barossa - Yorke - Mid North areas South Australia due to an underground fibre break.
    • This is automatically generated email, please do not reply.

  • תאריך - 17/07/2026 18:59
  • עודכן לאחרונה - 18/07/2026 01:20
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Current(AEST)
    Impact: Minor
    Start: 2026-07-30 00:00:00
    End: 2026-07-30 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 30/07/2026 12:00 AM AEST
    End Time: 30/07/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 30/07/2026 00:00 - 30/07/2026 06:00
  • עודכן לאחרונה - 14/07/2026 16:45
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-07-30 00:00:00
    End: 2026-07-30 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 30/07/2026 12:00 AM AEST
    End Time: 30/07/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 30/07/2026 00:00 - 30/07/2026 06:00
  • עודכן לאחרונה - 14/07/2026 12:30
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-07-29 00:00:00
    End: 2026-07-29 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 29/07/2026 12:00 AM AEST
    End Time: 29/07/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 29/07/2026 00:00 - 29/07/2026 06:00
  • עודכן לאחרונה - 13/07/2026 12:05
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-07-29 00:00:00
    End: 2026-07-29 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 29/07/2026 12:00 AM AEST
    End Time: 29/07/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 29/07/2026 00:00 - 29/07/2026 06:00
  • עודכן לאחרונה - 10/07/2026 17:00
NBN Scheduled Maintenance – Minor Impact (מתוכנן)
  • עדיפות - בינונית
  • משפיע אחר - NBN
  • NBN Scheduled Maintenance – Minor Impact

    Incident ID:
    Status: Planned(AEST)
    Impact: Minor
    Start: 2026-07-28 00:00:00
    End: 2026-07-28 06:00:00
    Next Update Due:

    Description

    Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
    Start Time: 28/07/2026 12:00 AM AEST
    End Time: 28/07/2026 06:00 AM AEST
    Duration: Up to 30 mins

    Updates

    No updates found.

  • תאריך - 28/07/2026 00:00 - 28/07/2026 06:00
  • עודכן לאחרונה - 10/07/2026 09:30
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Telstra impacts to NBN appointments (Resolved) (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Telstra impacts to NBN appointments (Resolved)

    Incident ID:
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Due to an ongoing outage on the Telstra mobile network, NBN has advised their Field Technicians may be impacted and unable to attend customer appointments for assurance and connections. NBN are attempting to inform customers of any delays however contact may be impeded by the ongoing outage. 

    Updates

    No updates found.

  • תאריך - 00/00/0000
  • עודכן לאחרונה - 09/07/2026 16:16
NBN Unplanned Service Impacting – Information Impact (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Unplanned Service Impacting – Information Impact

    Incident ID:
    Status: Current(AEST)
    Impact: Information
    Start: 2026-07-08 11:00:00
    End:
    Next Update Due:

    Description

    Due to an ongoing outage on the Telstra mobile network, NBN has advised their Field Technicians may be impacted and unable to attend customer appointments for assurance and connections. NBN are attempting to inform customers of any delays however contact may be impeded by the ongoing outage. 

    Updates

    No updates found.

  • תאריך - 08/07/2026 11:00
  • עודכן לאחרונה - 08/07/2026 12:00
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - NBN Significant Local Outage - TAS - INC000022274687 - Resolved (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - NBN Significant Local Outage - TAS - INC000022274687 - Resolved

    Incident ID: INC000022274687
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Incident ID: INC000022274687
    Severity: Regional
    Affected State/s: TAS
    Geographic Area/s: Acton Park, Austins Ferry, Bagdad, Battery Point, Bellerive, Berriedale, Blackmans Bay, Bonnet Hill, Boomer Bay, Bothwell, Boyer, Bridgewater, Brighton, Cambridge, Campania, Carlton River, Chigwell, Chigwell, Claremont, Clarendon Vale, Clifton Beach, Coningham, Cremorne, Crabtree, Cygnet, Deep Bay, Dodges Ferry, Dover, Dromedary, Dynnyrne, Eaglehawk Neck, Eggs And Bacon Bay, Electrona, Ellendale, Fern Tree, Forcett, Franklin, Gagebrook, Gardners Bay, Geeveston, Geilston Bay, Glen Huon, Glenlusk, Glenorchy, Glebe, Gordon, Goodwood, Granton, Gretna, Grove, Herdsmans Cove, Hobart, Honeywood, Howden, Howrah, Huonville, Kettering, Kingston, Kingston Beach, Koonya, Lachlan, Lauderdale, Lenah Valley, Lewisham, Lindisfarne, Longley, Lower Snug, Lucaston, Lutana, Magra, Mangalore, Margate, Midway Point, Molesworth, Montagu Bay, Montrose, Mornington, Mount Nelson, Mount Rumney, Mount Stuart, Mountain River, National Park, New Norfolk, New Town, Nicholls Rivulet, North Bruny, North Hobart, Nubeena, Oakdowns, Old Beach, Opossum Bay, Orielton, Orford, Otago, Ouse, Penna, Plenty, Police Point, Pontville, Port Arthur, Port Huon, Premaydena, Primrose Sands, Ranelagh, Richmond, Risdon, Risdon Vale, Rokeby, Rose Bay, Rosetta, Rosny, Rosny Park, Sandfly, Sandford, Sandy Bay, Seven Mile Beach, Snug, Sorell, South Arm, South Hobart, Spring Beach, Surges Bay, Taroona, Tolmans Hill, Tranmere, Triabunna, Warrane, West Hobart, West Moonah, Woodbridge, Woodstock
    Description: Regional SLO affecting NBN multiple types of nbn® services in TAS due to an internal IT system issue.
    All impacted services have now been restored.

    Updates

    • 30/06/2026 17:05 AEST - NBN is currently assessing the root cause of the impact to the network to develop a restoration plan.
    • 30/06/2026 17:30 AEST - NBN services have been restored after the restoration of the IT system issue affecting the network. NBN has resolved this incident.

  • תאריך - 29/06/2026 17:56
  • עודכן לאחרונה - 30/06/2026 17:40
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned Network Outage - South Coogee, WA (RESOLVED) (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned Network Outage - South Coogee, WA (RESOLVED)

    Incident ID:
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Please be advised of a service disruption affecting NBN customers in and around South Coogee, WA. Our network teams have been engaged to investigate and identify the cause of the disruption. Further information will be provided as more details become available.
    29/06/2026 1:30 PM: Upstream Carrier network engineers have raised this to the third party backhaul provider for investigation.
    29/06/2026 4:11 PM: The third party backhaul provider continues to investigate this on their end.
    29/06/2026 5:15 PM: Upstream Carrier third-party carrier has confirmed services are down due to an outage in their transmission network. Upstream Carrier has escalated the matter to expedite the resolution. Upstream Carrier will provide you with an update as soon as we receive further information from the third-party carrier.
    29/06/2026 7:32 PM: The third party backhaul provider has engaged their field team to attend the fault. A technician ETA is not yet available.
    29/6/2026 7:29 PM - Upstream Carrier third-party provider has engaged their field team to attend the fault. A technician ETA is not yet available. In the meantime, Upstream Carrier has started migrating some services to a working CVC to minimise the impact. There is currently no ETR. The next update will be provided as more information becomes available.
    29/6/2026 10:50 PM - The third-party provider has confirmed their field technician is onsite and working alongside their network engineering team. An estimated time of resolution is not yet available. Further updates will be provided within the next 3 hours.
    30/6/2026 12:05 AM - The third-party carrier field technicians have identified a fibre break on their fibre path near the data centre. Their repair team is being mobilised. No ETA available at this time. Further updates to be provided within the next 3 hours.
    30/06/2026 9:02 AM: The third party provider have engaged their fibre repair team. They have provided a ETA of 2 hours to site to begin repairs.
    30/06/2026 12:23 PM: The third-party provider advised that the fibre fault is now fixed restoring all services.
    We apologise for the inconvenience this may have caused.

    Updates

    No updates found.

  • תאריך - 00/00/0000
  • עודכן לאחרונה - 30/06/2026 12:25
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned Network Outage - South Coogee, WA (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned Network Outage - South Coogee, WA

    Incident ID:
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Please be advised of a service disruption affecting NBN customers in and around South Coogee, WA. Our network teams have been engaged to investigate and identify the cause of the disruption. Further information will be provided as more details become available.
    29/06/2026 1:30 PM: Upstream Carrier network engineers have raised this to the third party backhaul provider for investigation.
    29/06/2026 4:11 PM: The third party backhaul provider continues to investigate this on their end.
    29/06/2026 5:15 PM: Upstream Carrier third-party carrier has confirmed services are down due to an outage in their transmission network. Upstream Carrier has escalated the matter to expedite the resolution. Upstream Carrier will provide you with an update as soon as we receive further information from the third-party carrier.
    29/06/2026 7:32 PM: The third party backhaul provider has engaged their field team to attend the fault. A technician ETA is not yet available.
    29/6/2026 7:29 PM - Upstream Carrier third-party provider has engaged their field team to attend the fault. A technician ETA is not yet available. In the meantime, Upstream Carrier has started migrating some services to a working CVC to minimise the impact. There is currently no ETR. The next update will be provided as more information becomes available.
    29/6/2026 10:50 PM - The third-party provider has confirmed their field technician is onsite and working alongside their network engineering team. An estimated time of resolution is not yet available. Further updates will be provided within the next 3 hours.
    30/6/2026 12:05 AM - The third-party carrier field technicians have identified a fibre break on their fibre path near the data centre. Their repair team is being mobilised. No ETA available at this time. Further updates to be provided within the next 3 hours.
    30/06/2026 9:02 AM: The third party provider have engaged their fibre repair team. They have provided a ETA of 2 hours to site to begin repairs.
    We apologise for the inconvenience this may have caused.

    Updates

    No updates found.

  • תאריך - 00/00/0000
  • עודכן לאחרונה - 30/06/2026 09:05
NBN Unplanned Service Impacting – Major Impact (השבתה)
  • עדיפות - גבוהה
  • משפיע אחר - NBN
  • NBN Unplanned Service Impacting – Major Impact

    Incident ID:
    Status: Current(AEST)
    Impact: Major
    Start: 2026-06-29 12:30:00
    End:
    Next Update Due:

    Description

    Please be advised of a service disruption affecting NBN customers in and around South Coogee, WA. Our network teams have been engaged to investigate and identify the cause of the disruption. Further information will be provided as more details become available.
    We apologise for the inconvenience this may have caused.

    Updates

    No updates found.

  • תאריך - 29/06/2026 12:30
  • עודכן לאחרונה - 29/06/2026 12:50
NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned System Impacting - Members Portal API (Resolved) (השבתה)
  • עדיפות - נמוכה
  • משפיע אחר - NBN
  • NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Unplanned System Impacting - Members Portal API (Resolved)

    Incident ID:
    Status:
    Impact:
    Start:
    End:
    Next Update Due:

    Description

    Please be advised of a system disruption affecting Members Portal API. Connectivity to the API currently being investigated. Further updates will provided as they become available.
    2:32 PM 24/06/2026: The API server issues have now been resolved.
    We apologise for the inconvenience caused.

    Updates

    No updates found.

  • תאריך - 00/00/0000
  • עודכן לאחרונה - 24/06/2026 14:35
NBN Unplanned System Impacting – Warning Impact (השבתה)
  • עדיפות - גבוהה
  • משפיע אחר - NBN
  • NBN Unplanned System Impacting – Warning Impact

    Incident ID:
    Status: Current(AEST)
    Impact: Warning
    Start: 2026-06-24 10:00:00
    End:
    Next Update Due:

    Description

    Please be advised of a system disruption affecting Members Portal API. Connectivity to the API currently being investigated. Further updates will provided as they become available.
    We apologise for the inconvenience caused.

    Updates

    No updates found.

  • תאריך - 24/06/2026 10:00
  • עודכן לאחרונה - 24/06/2026 10:55