Network Status News & Information

NBN Scheduled Maintenance Emergency – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-04-01 00:00:00
End: 2026-04-01 06:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Emergency Maintenance.
Start Time: 01/04/2026 12:00 AM AEDT
End Time: 01/04/2026 06:00 AM AEDT
Duration: Up to 6hrs

Updates

No updates found.

NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - NBN Significant Local Outage - Remote WA

Incident ID: INC000022000227, INC000022000276, INC000022001715, INC000022001973, INC000022003287, INC000022003459, INC000022004955.
Status:
Impact:
Start:
End:
Next Update Due: 2026-04-01 02:30:00

Description

Incident ID: INC000022000227, INC000022000276, INC000022001715, INC000022001973, INC000022003287, INC000022003459, INC000022004955.
Expected Resolution Date/Time: An estimated time of restoration is not yet available.
Next Update Due: 1/04/2026 02:30 AEDT
Affected State/s: WA
Geographic Area/s: Exmouth
Description: Remote SLO affecting NBN Fibre to the Node (FTTN) services in Exmouth, WA due to commercial power outages and depleted back-up power sources caused by severe weather.

Updates

• 27/03/2026 10:05 AEDT - NBN reports restoration of services remains dependent on the return of commercial power supply, with technicians to be dispatched if services do not self-rectify following power restoration.
• 27/03/2026 15:55 AEDT - NBN continues to monitor power restoration and will dispatch technicians if services do not self-rectify once commercial power supply returns.
• 27/03/2026 21:30 AEDT - NBN advises that there is no new information regarding this outage.
• 27/03/2026 23:50 AEDT - NBN advises that there is no new information regarding this outage.
• 28/03/2026 05:10 AEDT - NBN advises that there is no new information regarding this outage.
• 28/03/2026 11:00 AEDT - NBN advises that there is no new information regarding this outage.
• 28/03/2026 18:15 AEDT - NBN advises that there is no new information regarding this outage.
• 29/03/2026 18:00 AEDT - NBN reports that restoration continues to depend on the return of commercial power supply, with technicians to be dispatched for services that do not self-rectify.
• 30/03/2026 18:00 AEDT - NBN advises that there is no new information regarding this outage.
• 31/03/2026 02:30 AEDT - Restoration of nbn services remains dependent on the reinstatement of commercial power. nbn is actively monitoring the progress of power restoration and will deploy technicians to sites where services do not automatically recover once commercial power is restored.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-04-16 00:30:00
End: 2026-04-16 06:30:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 16/04/2026 00:30 AM AEST
End Time: 16/04/2026 06:30 AM AEST
Duration: 30 mins

Locations

• Lonsdale Depot, SA
• Greenfields Depot, SA
• St Marys, SA
• Edwardstown, SA
• Elizabeth, SA
• Stirling, SA
• Port Augusta, SA
• Prospect, SA
• Modbury, SA

Updates

No updates found.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-04-14 00:00:00
End: 2026-04-14 03:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 14/04/2026 12:00 AM AEST
End Time: 14/04/2026 03:00 AM AEST
Duration: 20 mins

Updates

No updates found.

NBN Upstream Carrier Notification Update : Upstream Carrier Operational Announcement - Optus Significant Local Outage - Regional QLD - CS1903945

Incident ID: CS1903945
Status:
Impact:
Start:
End:
Next Update Due:

Description

Incident ID: CS1903945
End Date/Time: 27/03/2026 12:28 AEDT
Affected State/s: QLD
Geographic Area/s: The Dawn
Description: Regional SLO affecting Optus Wholesale Mobile services in The Dawn, QLD due to Unplanned Equipment failure.
This incident may be impacting Emergency Call Services for Optus customers.

Updates

• 25/03/2026 18:30 AEDT - Optus is aware of an outage affecting Wholesale Mobile services in The Dawn area due to Unplanned Equipment failure.
• 25/03/2026 18:40 AEDT - Optus is working on restoring the outage affecting Wholesale Mobile services.
• 26/03/2026 00:30 AEDT - Optus advises services remain disrupted with no new information since the last update.Â
• 26/03/2026 01:30 AEDT - Optus continues to work on restoring the affected Wholesale Mobile services.
• 27/03/2026 01:20 AEDT - Optus advises services remain disrupted with no further updates currently available.
• 27/03/2026 14:20 AEDT - Optus has advised that the outage impacting services has been resolved. Optus has resolved this incident.

NBN Unplanned Service Impacting – Minor Impact

Incident ID: INC000021978739, INC000021982672, INC000021982689, INC000021982804, INC000021982845, INC000021983160
Status: Current(AEST)
Impact: Minor
Start: 2026-03-21 01:48:00
End:
Next Update Due: 2026-03-21 09:30:00

Description

Incident ID: INC000021978739, INC000021982672, INC000021982689, INC000021982804, INC000021982845, INC000021983160
Expected Resolution Date/Time: An estimated time of restoration is not yet available.
Next Update Due: 21/03/2026 09:30 AEDT
Affected State/s: QLD
Geographic Area/s: Nanum, Rocky Point, Trunding
Description: Remote SLO affecting NBN Fibre To The Node services due to Tropical Cyclone Narelle, which resulted in widespread commercial power outages.

Updates

• 21/03/2026 03:30 AEDT - NBN reports that improving weather conditions in the coming days will enable technicians to access affected sites once it is safe to do so.

NBN Significant Local Outage - Remote QLD

Incident ID: INC000021981959, INC000021982672, INC000021982689, INC000021982804, INC000021983160, INC000021983335, INC000021983552, INC000021983695.
Status:
Impact:
Start:
End:
Next Update Due: 2026-03-21 23:00:00

Description

Incident ID: INC000021981959, INC000021982672, INC000021982689, INC000021982804, INC000021983160, INC000021983335, INC000021983552, INC000021983695.
Start Date/Time: 21/03/2026 01:48 AEDT
Expected Resolution Date/Time: An estimated time of restoration is not yet available.
Next Update Due: 21/03/2026 23:00 AEDT
Affected State/s: QLD
Geographic Area/s: Nanum, Rocky Point, Trunding Regional Queensland: Cairns City, Mareeba
Description: Regional SLO affecting NBN Fibre to the Node (FTTN) services, outage has been caused by Tropical Cyclone Narelle, which resulted in widespread commercial power outages affecting communities in its path.

Updates

• 21/03/2026 05:20 AEDT - NBN reports weather conditions are forecast to improve in the coming days, which will enable technicians to access affected sites once it is safe to do so.
• 21/03/2026 11:00 AEDT - NBN reports weather conditions are forecast to improve in the coming days, which will enable technicians to access affected sites once it is safe to do so.
• 21/03/2026 17:00 AEDT - NBN advises that there is no new information since the last update.

NBN Scheduled Maintenance – Minor Impact

Incident ID:
Status: Planned(AEST)
Impact: Minor
Start: 2026-04-01 03:00:00
End: 2026-04-01 09:00:00
Next Update Due:

Description

Please be advised that during the advertised times, NBN services will be impacted by Planned Maintenance.
Start Time: 01/04/2026 03:00 AM AEDT
End Time: 01/04/2026 09:00 AM AEDT
Duration: Up to 6Hrs

Updates

No updates found.