Agreements and Policies (6)

This section has links to Service Agreements, Terms of Use and all other Policies that cover our broad set of product and services offerings.

Billing and Accounts (2)

Frequently Asked Questions related to Billing and Accounts.

Co-Location and IaaS (1)

Help articles related to co-location hosting and our IaaS platform services.

Domain Names (1)

Information and Help for Registration of Domain Names and Support for Domain Owners.

Microsoft 365 Services (17)

Find all our help and support resources for the Microsoft 365 platform in this category.

NBN Support (1)

Help and Support for customers who are using our NBN services.

RemoteApps Platform (0)

Find help and support resources for our RemoteApp platform in this category.

Web Hosting (5)

Help and support for customers using our Shared Web Hosting platform.

Most Popular Articles

 What is my Domain Password/Key and How do I Retreive It?

Question: What is my Domain Password / Key and How do I Retreive It? Answer: When you want to...

 Where do I go to access my Hosting Control Panel?

Question: Where do I go to access my Hosting Control Panel so that I can manage my Hosting...

 Managing Billing and Accounts Emails from Raines Internet Solutions

Question: How can I change\delegate which emails I receive from Billing and Accounts deparment...

 Setup a Mailbox in Apple Mail Client

The instructions provided in this article were verified against Apple Mail v8.2. They might vary...

 Setup a Mailbox in Microsoft Outlook

To set up Microsoft Office Outlook 2010, 2013 or 2016: Open Microsoft Office Outlook. Go to...