Articles
DNS Servers for Raines Internet Solutions
All customers should reference this article for the correct DNS server settings to use for public...
Miscellaneous Fees and Charges Related to NBN Service DeliveryThe following table lists all Miscellaneous Fees and Charges Related to NBN Service Delivery. We...
NBN Enhanced Fault Rectification Service (EFRS) InformationThe Enhanced Fault Rectification Service (EFRS) is a service level agreement (SLA) offered by...
Troubleshooting guide when your NBN service is not working as expectedCheck your modem connection: Is your modem power light on? Make sure your modem is plugged...
Understanding the NBN IP Address Types AvailableThis guide is to explain our new IP addressing options available to customers connected on any of...
