Choose a troubleshooting category
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Common issues
- Problems during install
- You're a student or teacher and can't install Office
- No install option? Check you have a license
- Can't install on Windows Vista or Windows XP
- Office install hangs or is stuck at 90%
- Install only some applications or install on a different drive
- You can't sign in
- Known issues with Windows 10
Office 365 admin issues
- No option to install Office, Project, or Visio
- Errors with volume license install of Project or Visio
- Install Office on more than five computers
- Set up the rest of my organization with Office 365
- Manage licenses for people in my organization
- Deploy Office to multiple computers in my organization
- Recently switched Office 365 plans and now can't use Office
- Contact support for admins
