Knowledgebase

Categories

This section has links to Service Agreements, Terms of Use and all other Policies that cover our broad set of product and services offerings.

Frequently Asked Questions related to Billing and Accounts.

Help and Support for customers using our Business and Enterprise Internet Services.

Help articles related to co-location hosting and our IaaS platform services.

Information and Help for Registration of Domain Names and Support for Domain Owners.

Find all our help and support resources for the Microsoft 365 platform in this category.

Help and Support for customers who are using our NBN services.

Find help and support resources for our RemoteApp platform in this category.

Help and Support for customers who are using our hosted Voice Services.

Help and support for customers using our Shared Web Hosting platform.

Find all our help and support resources for the Windows 365 platform in this category.

When you want to perform a Domain Name Transfer some domain names require a Domain Password or...

Question: Where do I go to access my Hosting Control Panel so that I can manage my Hosting...

Choose a troubleshooting category Please leave us a comment at the bottom of this page to let us...

Question: How can I change\delegate which emails I receive from Billing and Accounts deparment...

Make sure your subscription includes the Office suite before attempting to follow these steps....