Articles

 Financial Hardship Policy

Introduction This document sets out the financial hardship policy of Raines Internet Solutions,...

 Microsoft Customer Agreement

The Microsoft Customer Agreement is a simplified purchase agreement presented, accepted, and...

 Miscellaneous Fees and Charges Related to NBN Service Delivery

The following table lists all Miscellaneous Fees and Charges Related to NBN Service Delivery. We...

 NBN Enhanced Fault Rectification Service (EFRS) Information

The Enhanced Fault Rectification Service (EFRS) is a service level agreement (SLA) offered by...

 Raines Internet Solutions Calling Rate Card for Hosted Voice Services

Calling Rates for Calls Outside Plans or Bundles The following rate card can be referenced to...

 Raines Internet Solutions Online Services Terms & Conditions

General Service Terms and Conditions Raines Internet Solutions does not assume any...

 Raines Internet Solutions Privacy Policy

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth)...

 Raines Internet Solutions Service Rates Schedule

Raines Internet Solutions has a standard schedule of service rates that cover many different...

 Raines Internet Solutions Standard Terms & Conditions

General Sales Terms and Conditions By placing an order with Raines Internet Solutions (ABN: 91...

 Telephone Number Porting Request Form

Use the form link below to submit and authorise a Telephone Number Porting Request to Raines...

 Telephone Number Porting Terms and Conditions

Here you will find the Number Porting Terms and Conditions. It is important to ensure that you...