Articles
Enable Multi-Factor Authentication (MFA) for your Client Portal Account
In this article we explain the steps to enable Multi-Factor Authentication (MFA) in our client...
Financial Hardship PolicyIntroduction This document sets out the financial hardship policy of Raines Internet Solutions,...
How to calculate the correct core-count for Windows Server licensing (SPLA)Use our SPLA Core Calculator tool to help with understanding the correct amount of 2-Core license...
Managing Billing and Accounts Emails from Raines Internet SolutionsQuestion: How can I change\delegate which emails I receive from Billing and Accounts deparment...
Miscellaneous Fees and Charges Related to NBN Service DeliveryThe following table lists all Miscellaneous Fees and Charges Related to NBN Service Delivery. We...
NBN Enhanced Fault Rectification Service (EFRS) InformationThe Enhanced Fault Rectification Service (EFRS) is a service level agreement (SLA) offered by...
Raines Internet Solutions Calling Rate Card for Hosted Voice ServicesCalling Rates for Calls Outside Plans or Bundles The following rate card can be referenced to...
