We want to keep you informed about important updates regarding your email security. As part of our ongoing commitment to safeguarding your communication channels, we are implementing changes to enhance email authentication and protect your domain from unauthorised use. These domain name (DNS) changes are now a requirement to send email to Google and Yahoo accounts, after recent changes implemented by these two email providers. 

🚩 Required Actions:

  • Raines Internet Solutions will make the required DNS changes on behalf of customers only for their primary domain name used for email communications where we are providing Microsoft 365 subscriptions or a shared hosting service that includes email hosting. No action is necessary for you to take directly.
  • If we do not provide a email service to you and only host your domain name, you will need to reach out to your existing email provider for some assistance and then contact us for steps to help make these changes to your domain names.
  • Any additional changes or support outside the required DNS changes to a customers primary domain name will attract normal remote support service rates. This also includes changes required for customers we don't host email services for or who we don't provide Microsoft 365 subscriptions to.
  • Please note that if your domain name is managed / registered with another DNS provider/domain registrar we may need to contact you to arrange access or provide details on the changes required. This might cause a delay in actioning the required changes to implement DMARC for your domain. We will charge a remote support service fee for these scenarios. 

What is DMARC?

  • DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an email security protocol that verifies senders by building on existing authentication methods such as DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework).
  • DMARC prevents domain spoofing, where attackers impersonate an organisation's employees using their domain.

Why DMARC Matters:

  • Reputation: Publishing a DMARC record protects your brand by preventing unauthorised users from sending emails from your domain.
  • Security: DMARC provides a consistent policy for handling unauthenticated messages, making the entire email ecosystem more secure.
  • Visibility: DMARC reports increase visibility into your email program, helping you identify all traffic using your domain.

📌 Read our Knowledge Base Article: What Is DMARC and Why Does It Matter?

New Requirements for Sending Email to Gmail and Yahoo Accounts:

📅 Starting February 2024:

  • Email Authentication: Ensure that SPF and DKIM are in place.
  • DMARC Policy: Publish a DMARC record with at least a "none" policy.
  • Alignment: Messages must pass DMARC alignment (either SPF or DKIM).

💡 Click here to learn more about the DMARC Requirements for Google & Yahoo

We appreciate your understanding as we work to enhance email security. If you have any questions or need assistance, please reach out to our support team.

Wednesday, February 21, 2024

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