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Managed Support Services

This service provides a fixed-price support agreement based on the total number of users, endpoints, servers and network devices that you wish to have managed by Raines Internet Solutions dedicated support services. All support agreements will require a business-wide audit to assess the total support coverage required.


This service provides proactive automated system monitoring & alerting for compatible devices covered in the agreement, telephone support and remote support during standard business hours for the endpoint(s), user(s), server(s) or network device(s) included in this agreement.


Configurable Options
x Number of Endpoint(s) $15.00 AUD
x Number of User(s) $30.00 AUD
x Number of Server(s) $50.00 AUD
x Number of Network Device(s) $10.00 AUD
x Hour(s) $100.00 AUD

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