If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
Customers can request billing and accounts support here.
Support for Domain Name registration, renewals and transfers. All Domain Name related support can be requested here.
All web hosting and internet services support questions can be requested here. Second-level support for Windows or Linux specific issues are available. Raines Hosting support staff will elevate requests to second-level support where required.
Clients can create Remote Technical Support Work Orders here. Work Orders for this section can incur service fees, please refer to http://www.raines.com.au/Rates.aspx for Pricing.
Clients can create On-Site Technical Support Work Orders here. On-Site support is a chargable service, please refer to http://www.raines.com.au/Rates.aspx for Pricing.
Clients can create Work Orders related to Raines Managed Services here. Work Orders for this section can incur service fees, please refer to http://www.raines.com.au/Rates.aspx for Pricing.
Clients can create Work Orders related to Software Products and Custom Development Work Orders here. Requests posted in this section can incur service fees, please refer to http://www.raines.com.au/Rates.aspx for Pricing.
