If you can't find a solution to your problems in our FAQ, you can submit a Request for Support by selecting the appropriate Support Department below.

• Domain Names Support
  Support for Domain Name registration, renewals and transfers. All Domain Name related support can be requested here.
   
• Web Hosting and Internet Services Support
  All web hosting support questions can be requested here. Second-level support for Windows or Linux specific issues are available. Raines Hosting support staff will elevate requests to second-level support where required.
   
• Remote Technical Support Assistance
  Clients can create Remote Technical Support Work Orders here. Work Orders for this section can incur service fees, please refer to http://www.raines.com.au/Rates.aspx for Pricing.
   
• On-Site Technical Assistance Requests
  Clients can create On-Site Technical Support Work Orders here. On-Site support is a chargable service, please refer to http://www.raines.com.au/Rates.aspx for Pricing.
   
• Website Management and Content Work Orders
  Clients can create Work Orders related to Raines Managed Services here. Work Orders for this section can incur service fees, please refer to http://www.raines.com.au/Rates.aspx for Pricing.
   
• Raines Internet Solutions Development Team
  Clients can create Work Orders related to Software Products and Custom Development Work Orders here. Requests posted in this section can incur service fees, please refer to http://www.raines.com.au/Rates.aspx for Pricing.